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Deleting your account and data

Delete your account in the app, or submit a request following the web instructions.

Delete in the app

After signing in, go to "Me - Settings - Account settings" and confirm. Deletion cannot be undone, and purchased points and content will no longer be available.

If you cannot sign in

If the app is already uninstalled or you cannot sign in, follow the instructions on the "Request account deletion" page. We will verify your identity before processing the request.

Still need help?

Contact our support team and we will get back to you as soon as possible.